Position Summary

The Associate Director of Admissions plays a pivotal role in overseeing the daily operations of the Admissions Department to ensure a seamless and efficient enrollment process for prospective students. This role involves managing admissions representatives, optimizing processes, collaborating with various departments, and maintaining compliance with institutional and regulatory standards. The Associate Director is instrumental in driving enrollment outcomes while upholding the highest standards of ethics and integrity. This is an excellent opportunity to join an established and growing institution in a leadership capacity.

Responsibilities

Operational management

Oversee day-to-day admissions operations, including outreach to prospective applicants, scheduling campus visits, conducting tours and program presentations, assessing qualifications, and supporting all stages of the admissions process.
Ensure timely and accurate responses to inquiries from various sources (e.g., phone, email, web, in-person).

Process Improvement

Streamline and optimize admissions processes to improve efficiency and achieve positive enrollment outcomes.
Implement and oversee the use of enrollment tracking systems to enhance productivity, reporting capabilities, and decision-making.

Admissions Team Oversight

Supervise Admissions Advisors, ensuring they meet assigned responsibilities while adhering to institutional policies and regulatory requirements.
Provide training, coaching, and guidance to admissions staff on best practices, emphasizing ethics and integrity.
Set clear objectives and performance measures for the team, monitoring progress and results regularly.

Collaboration and Communication

Partner with internal departments, such as Financial Aid, Registrar’s Office, Accounting, and other administrative offices, to support students through the admissions process.
Hold regular meetings with school management and Admissions Advisors to review goals, progress, and departmental projects.

Policy Development and Compliance

Develop and maintain policies and procedures to ensure an organized and compliant enrollment process.
Collect and manage all necessary documentation for applicants in accordance with school policies and regulatory standards.
Stay informed on admissions practices, regulatory requirements, and enrollment trends to ensure compliance and innovation.

Event Management and Representation

Oversee admissions-related events, including student orientations and college fairs.
Manage planning and promotional activities to enhance the school’s visibility and presence at college fairs and similar events.

Student Engagement and Evaluation

Interview prospective students, providing clear and accurate information about the school, its programs, and the admissions process.
Ensure all communications reflect the institution’s values and support student success.

Leadership and Management

Craft an aspirational vision of department goals that comport with the school's mission.
Establish a regular, evidence based reporting process to measure and support the outcomes of the department.
Create and execute departmental plans to improve. Establish clear goals, action items, deadlines and individuals responsible for execution.
Develop a culture of excellence by celebrating successes when merited.
Ensure there are appropriate backups and redundancies in place should a need arise.
Ensure policies and procedures are clearly documented, maintained and accessible.
Provide guidance, mentorship, and constructive feedback to team members to foster professional growth and enhance performance.
Promote a collaborative and inclusive work environment where team members feel valued, motivated, and supported in achieving organizational objectives.

Qualification

Bachelor’s degree required; Master’s degree or higher in engineering, business administration, or a related field preferred.
Minimum of 6 years of experience in admissions, enrollment management, sales, or a related field, with at least 3 years in a leadership roles.
Proven ability to lead and inspire teams while maintaining a collaborative and ethical work environment.
Excellent organizational, communication, and interpersonal skills.
Experience with enrollment management systems or sales management systems, and data analysis.
Strong problem-solving and process optimization skills.

Nature of Work

This is a salaried position with a working schedule of 40 hours per week. The regular work schedule is intended to be from 9am to 6pm, Mondays-Fridays, but may alter depending on need.
This position is onsite

Benefits Summary

Paid Sick Leave: 40 hours of paid sick leave for each calendar year
Paid Vacation: 40 hours of paid vacation for the first year of employment, followed by 80 hours of paid vacation for the second year of employment onward. Vacation hours are accrued each term following the 90 day introductory period.
Paid Holidays: Total of 7 paid holidays throughout the calendar year, eligible after the 90 day introductory period.
Health Insurance: The school offers both PPO and HMO insurance plans where up to $380 of the monthly insurance premium is covered by the school.
401(k): Following the first year of employment and 1000 hours of services, employees may participate in the school’s 401(k) plan.